We’re back… and as delicious as ever

We’re back… and as delicious as ever

 

As you may have noticed we’ve been very quiet recently! Our last tweet was months ago and nobody has posted on our Facebook page since 2016! It’s high time we gave you an update on what’s been going on and let you know some exciting news…

I helped to start Twin Cafe in 2014 with two of my friends, Tom and Sarah. We began to import green coffee from a small farmer’s co-operative just outside of Sheffield’s twin city Estelí in Nicaragua. We paid the farmers a premium for the coffee. The coffee was then roasted and packaged in Sheffield at our local roasters. At the time we were all students at the University of Sheffield and were motivated by the idea of creating a coffee company that benefited the communities where the coffee is grown and and also where it’s sold. Our idea was to pay farmers the best possible price and to give our profits to social projects working with young people in both Sheffield and Estelí. We knew next to nothing about starting a business but were ready to give it a shot!

In the three years since then we’ve had a lot of fun: we’ve sold over 12,000 bags of delicious coffee, given over £2,000 to local charities and bought over 4 tonnes of green coffee from farmer’s at a premium price.

We’ve been struck by how excited people in Sheffield have been by the project. They’ve supported us both by buying the coffee or donating their time, skills and knowledge. We’ve been fortunate to work with amazing volunteers. Jack and Natalie together designed our entire brand, including our website and packaging (all whilst still studying at Sheffield Hallam University). One of our good friends Mike moved to Sheffield for a year to help us with the project (he even lived in our sitting room). Mike’s an avid environmentalist and during his time working on Twin Cafe he set up a coffee recycling project and was delivering all of our coffee by bicycle! Another star was Beatrice who you’ve probably met if you ever visited our weekly pop-up cafe at Union St.

It wasn’t just volunteers who were showing their support. We’ve had some amazing partners and customers in Sheffield. Union St co-working space got behind the idea very early on and supported us to run pop-up cafes. Some of Sheffield’s best local food and drink companies began to stock us: Four Courners Cafe, Beanies, Mr Pickles’, New Roots, Just Natural, Beeches of Walkley, and Planet Pot. The University also started to get behind us stocking the coffee in the Union Shop and in Coffee Revolution.

Despite these successes we’ve struggled financially at times. Sarah decided after the first year that selling coffee wasn’t what she wanted to do long term and so headed off to Barcelona to do a masters, and by the end of our second year we still weren’t making enough money for both me and Tom to survive. After disappearing further into the gloomy depths of my overdraft I decided to begin working for a different social enterprise in London. Another year went by with Tom running the business and working with a new set of volunteers, and then Tom found out the life changing news that he and his partner Victoria were going to have a son. With baby Oliver to provide for he needed to find work that would provide for his young family.

And this is the state Twin Cafe has been in for the last few months… We’ve been pretty uncertain whether it would continue. We’ve had our fair share of successes and failures but one thing that’s been clear since the beginning is that people are excited by the idea. I’m not sure if it’s the fact the project is local and rooted in Sheffield, or if it’s that we’re trying to treat producers fairly, or a mixture of the two. I think the saddest element of Twin Cafe ending would be losing this excitement. A ton of people have put work into trying to create a local coffee company that behaves ethically and it would be a real shame for all of our work and enthusiasm to end here…

Well thankfully we’ve been very lucky. A serendipitous meeting with our coffee roasters led to a local couple, Anne and Jeff, hearing about the project and wanting to get involved.

Anne has over thirty years of experience in the public and charity sectors. Jeff has worked in Sheffield as a fireman and in the 1980s he went out to Nicaragua on a coffee brigade. He helped farming communities to pick coffee beans that would otherwise have rotted and been wasted because all the men in the communities were having to fight to defend the country from American backed terrorists.

Anne and Jeff are looking to get Twin Cafe going again. They’re working hard to rebuild our relationships with the customers who have supported us since the beginning, but who haven’t heard from us in a while!

Finally, after living and working in London for 18 months I’ve headed out to Nicaragua to be here for at least the next year. My hope is to work with the farmer’s co-op and understand how Twin Cafe can be more innovative in how we support the farming community.

Almost everyone who’s been involved with this project has been motivated by the idea of finding a fairer way to do business; one that’s rooted in local communities and treats everyone, from customers to producers, equally. We’ll continue trying to do that and hope you’ll carry on supporting us.

If you’d like to get your hands on some of our delicious coffee just head over to our online shop which is back up and running again!

Over the next few weeks we’ll be blogging about the challenges of growing a social enterprise. We’ll be sharing how we’re trying to grow the business in Sheffield and our attempts to find better ways to support the farmers and improve the quality of our coffee. 

23 Comments
  • ros Wollen
    Posted at 16:00h, 15 December Reply

    It was great that Anne and Jeff have just joined up with Twin Café at the right time ,is that fate ??? and they were able to come to the Sheffield Esteli Group meeting. We are so glad that you are up and running again and look forward to seeing Twin Café Coffee in even more shops in Sheffield

    Sheffield Esteli Group

    • twincafe
      Posted at 22:35h, 15 December Reply

      Thank you Ros and the whole Sheffield Esteli Group! Sam

  • Jonny Guy
    Posted at 16:02h, 15 December Reply

    Yes!

    • twincafe
      Posted at 22:35h, 15 December Reply

      :)!!

  • Steve
    Posted at 16:07h, 15 December Reply

    An amazing story – I so hope it carries on ! Good Luck, Steve

    • twincafe
      Posted at 22:35h, 15 December Reply

      Cheers Steve, really appreciate it. Sam

  • Paula Newcombe
    Posted at 16:14h, 15 December Reply

    Well done 👍 So pleased to hear that Twin Cafe will continue. We, and our customers , love your coffee and what it stands for. Look forward to hearing more.

    Paula and all the Planet Pot/Painted Teapot team 👏

    • twincafe
      Posted at 22:34h, 15 December Reply

      Thanks Paula that’s really kind, your support has meant a huge amount to us! Sam

  • Hannah McCreesh
    Posted at 16:43h, 15 December Reply

    Yay! So glad you guys are back. Seems like some exciting new developments, I can’t wait to see what you get up to x x

    • twincafe
      Posted at 21:47h, 15 December Reply

      Thank you Hannah, really appreciate it. I hope you’re good! Sam

  • Ceri Meloy
    Posted at 19:02h, 15 December Reply

    Great news to hear you are back! Really missed your coffee. Will be buying some asap. Hope all well with you Sam
    Regards
    Ceri

    • twincafe
      Posted at 21:46h, 15 December Reply

      Thanks so much Ceri! I hope you’re really well. Take care! Sam

  • Flis Callow
    Posted at 10:39h, 16 December Reply

    That’s great news and brilliant you’ve taken over Anne and Jeff. Hi to all and good luck with everything.

    Well done all. Flis

    • Sam Matthews
      Posted at 17:28h, 22 December Reply

      Thanks so much Flis! Sam

  • Gwyn and Ian
    Posted at 11:49h, 16 December Reply

    Anne and Jeff are friends and we know they will give their all to this project. Viva Twin Cafe!!

  • Mark Gamsu
    Posted at 13:51h, 17 December Reply

    Thanks for the update – I’ve been a fan of Twin Cafe for some time – and look forward to buying it again!

    • Sam Matthews
      Posted at 17:29h, 22 December Reply

      Thanks for all the coffee you’ve bought over the last few years Mark! Your support has meant a huge amount. Sam

  • Natalie
    Posted at 14:02h, 17 December Reply

    So good to hear twin cafe is up and running again!! best of luck to all of you, can’t wait to place a big order and get my hands on the best coffee ever! Also looking forward to hearing what your getting up to in Nicaragua. Peace & Love

    • Sam Matthews
      Posted at 17:31h, 22 December Reply

      Thanks Natalie! We should chat soon about what changes you think we should make to the website etc 🙂 Sam

  • Duncan
    Posted at 09:10h, 18 December Reply

    This is great to hear Sam, glad that you’re back and things are reinvigorated. Your timing was awful, however, as I just bought a rival coffee subscription for my wife…24hrs earlier!

    • Sam Matthews
      Posted at 17:32h, 22 December Reply

      Nooooo 🙁 she’s been one of our most loyal drinkers. Thanks for getting in touch Duncan. I hope everyone at Dimensions is very well and have a lovely Christmas! Sam

  • Helen Yuill
    Posted at 10:37h, 18 December Reply

    Wonderful news that Twin Café is up and running again. Huge respect for the commitment and dedication of Sam, Tom, Sarah and many others in building such an inspiring social enterprise,….and all the best to Ann and Jeff and others from all of us at the Nicaragua Solidarity Campaign.

    • Sam Matthews
      Posted at 17:35h, 22 December Reply

      Thanks for your support Helen and everyone at the Nicaragua Solidarity Campaign. Sam

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